2. Project Tips « Riics.com

SMB CRM: Which CRM Solution is right for your organization? (Part 2 of 3)

By Jonathan Lee, PMP, MCP (January 9th, 2012) Filed under 2. Project Tips

There are many factors that can influence a CRM solution scope for an organization. Factors may include meeting specific timeline, budget, business requirements, user/department preferences, available resources and technologies, and others. Thus there’s always going to be some tradeoffs and negotiations in scope/feature, cost, and/or timeline in successfully implementing a CRM solution.

In the previous article, I bundled CRM Solutions . . . → Read More: SMB CRM: Which CRM Solution is right for your organization? (Part 2 of 3)

SMB CRM: Basic, Standalone, or Integrated CRM Solution? (Part 1 of 3)

By Jonathan Lee, PMP, MCP (June 8th, 2011) Filed under 2. Project Tips

So, you’ve finally decided on Microsoft Dynamics CRM solution for your Small and Medium-sized Business (SMB) organization and now you need to implement it.

Before you get yourself into knee deep in implementation, you need to ask yourself “What type of CRM solution is right for my organization from budget and scope standpoint?” This is non-vertical specific question thus it . . . → Read More: SMB CRM: Basic, Standalone, or Integrated CRM Solution? (Part 1 of 3)